Policies

This Privacy Policy establishes the terms in which Sparkling House Cleaning Services uses and protects the information that is provided by its users when using your website. This company is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated for what we recommend and we strongly encourage you to review this page continuously to ensure that you agree to such changes.

Information that is collected

Our website may collect personal information such as: Name, contact information such as your email address and others. Your address will be requested once the service can be performed.

Use of the information collected

Our website uses the information in order to provide the best possible service, particularly to maintain a user registry and improve our services.

Sparkling House Cleaning Services is highly committed to fulfill the commitment to keep your information safe.

Your information will be stored only when the service you request is accepted, otherwise your information is removed from our servers.

CANCELLING OR CHANGING YOUR APPOINTMENT

Appointments happening within the next 24 hours may not be rescheduled. If you need to cancel your appointment with 24 hours, out of respect for our workers and their time, you will be charged $50 cancellation fee, however if you want to change it and reschedule it for another and pay it in full, no fees will be charged, subjected to availability for the future date! Please keep in mind that all scheduled services MUST be done completely - if you skip one cleaning a FEE will be applied - Due to the fact that our cleaners are scheduled ahead of time, if you reschedule for another available date within48hr no fees are applied..

A cookie refers to a file that is sent for the purpose of requesting permission to be stored on your computer, by accepting said file is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a website recurrent. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on your website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service for websites, you do not give access to your computer information or you, unless you want it and provide it directly, visits to a website. You can accept or deny the use of cookies, however most browsers automatically accept cookies because it serves to have a better web service. You can also change the configuration of your computer to decline cookies. If they decline, you may not be able to use some of our services.