- How do I schedule a recurring house cleaning?
Once our house cleaning crew finishes the initial appointment visit, he or she will ask if you want to make a recurring schedule, you can then set it online, or just let them know the frequency you desire - ( Please keep in mind that all scheduled services MUST be done completely - if you skip one cleaning a FEE will be applied - Due to the fact that our cleaners are scheduled ahead of time ) ---Saving a lot of money, usually up to 30% Or BOOK ONLINE
- Do you bring all house cleaning products?
Yes we do bring our own cleaning products, however if you prefer we can use your products as well!
- What are the discounted prices for recurring services?
Our recurring rates will save you money!Weekly cleaning - 30% discountEvery other week - 25% discountEvery four weeks - 20% discount
- Restrictions on our cleanings
Cleaning plastic or aluminum blinds (light dust only)Washing or spot cleaning walls or removing nailsMoving heavy objects including like:Refrigerators (potential water line disruption)Stoves (potential gas or electrical problems)Affixed appliances (dishwasher, built in microwaves, etc.)Carpet Cleaning (shampoo carpeting)Any Biohazards and/or Body Fluids/WastePlaces with infestation problems (bugs, vermin, mold, etc)Elevated work that requires more than a 2-step stepstool
- Is it allowed to hire your cleaners directly?
No. All our professionals have signed a contract to not solicit or accept direct employment from any of our customers
- How many people will clean my place?
Usually a crew of two, but depending on the size of your home or office, it might be more in order to get the job done efficiently.
- How do I book a cleaning service or get an estimate?
You can book through our website, by phone or by text message - you can also send us a video Walk Through of your place (please tell us exactly what you need) and we'll get you covered!
- What payments are accepted?
We accept Venmo®, Zelle®, cash, check, or credit cards.
- Should I tip my house cleaners
We allow all our cleaners to accept tips, at your very own discretion.